Help Desk & Ticket Management
Fast, friendly support for your team's day-to-day IT questions and issues.
IT Foundations — OPERATE
Fully outsourced IT, security included.
Foundation Services is for organizations ready to hand off IT operations entirely. Reliable, proactive IT support with TenisiSec Managed security built in — not bolted on as an upsell.
Who this is for
Organizations where nobody owns IT internally, or the current arrangement isn't delivering. The right moment: 'We don't have anyone running IT' or 'our current MSP isn't delivering.'
Security isn't an afterthought — it's the same TenisiSec Managed program we sell standalone, included.
Everything your team needs to stay productive and protected.
When IT issues slow your team down, productivity and morale suffer. Foundation Services puts a responsive, expert support team in your corner — handling tickets, troubleshooting, and security management so your staff can focus on their work.
This is fully outsourced IT for smaller organizations not actively scaling. One partner, one monthly investment, no gaps between your IT support and your security posture.
What's included
Outage Monitoring & Response
Device Setup & Management
Provisioning, configuration, and lifecycle management for laptops, desktops, and mobile devices.
Software & Application Support
Troubleshooting and administration for the tools your team depends on.
User Onboarding & Offboarding
Streamlined processes to get new hires productive quickly and protect access when staff depart.
TenisiSec Essentials (included)
Endpoint Detection & Response
Continuous threat monitoring and response on every managed device.
Email Security & Anti-Phishing
Advanced filtering to block threats before they reach your inbox.
Multi-Factor Authentication
Enforced MFA to prevent unauthorized account access.
Security Awareness Training
Ongoing training and phishing simulations to build a security-first culture.
What you gain
One partner
IT support and security from a single team — no finger-pointing between vendors.
Predictable costs
One flat monthly investment covers support and the full TenisiSec Managed security program.
Reduced risk
Security and support working together closes gaps that siloed teams miss.
Common questions
How is your security different from a typical MSP's SOC?
It's the same TenisiSec Managed product we sell to specialist buyers — held to that same standard, not a watered-down add-on.
Foundations or Scale — which do we need?
Foundations is right for smaller orgs focused on reliable support. If you need dedicated account management, strategy sessions, and IT leadership, that's Scale Services.
Explore all services
Current
Foundation Services
Fully outsourced IT, security included
Scale Services
Foundation + strategic IT leadership
Learn more
TenisiTech Forward
Project-based modernization
Learn more
Let's build your IT foundation.
Start with a free review session to understand your current environment and where we can help most.