When Better Feels Worse: Leading Your Team Through the Technology J Curve
You’ve invested in new technology to streamline operations, improve efficiency, and position your organization for growth. Leadership is excited
Automation vs. AI: What’s the Difference and When Does Your Organization Need Each?
The terms “automation” and “AI” are often used interchangeably, but they’re not the same thing. Understanding the difference matters, especially if you’re a business leader trying to decide where to invest your limited time, budget, and resources.
Breaking Into Tech Without a Degree: What Actually Matters
Picture this: You’re great at solving problems. You light up when you figure out why something isn’t working.
AI Chatbots in Business: Innovation Without Compromise
The business world has rapidly adopted AI chatbots. From customer service automation that never sleeps to internal knowledge management that makes information instantly accessible, these tools are transforming how organizations operate
What Is Device-Based Pricing in IT Services (And Does It Save Money)?
IT service pricing can feel unnecessarily complicated, with every provider seeming to speak a different language. Some are eager to quote numbers over the phone, while others dodge pricing questions entirely.
Cybersecurity Starts with Culture: How to Build a Security-First Organization
Security is as much a cultural issue as it is a technical one. Firewalls, encryption, and monitoring tools are essential, but they cannot compensate for a workforce that is not engaged or aware
The Hidden Costs of IT: What’s Really Draining Your Budget (and How to Get Ahead of It)
You’re reviewing the latest financials when something catches your eye: your IT spend is much higher than expected. You haven’t added any major new tools
Inheriting IT Chaos: A Survival Guide for New Leaders
Stepping into a new leadership role should be energizing. You’re ready to make an impact, improve operations, and help the organization grow. But before you can move the needle
Patching Isn’t Planning: How Small and Medium Businesses Fall Behind on IT
For small and medium businesses, growth is the goal. It’s a sign that your product resonates, your team is delivering, and your market presence is expanding.
Preparing for Windows 10 End-of-Support: An IT Survival Guide
Microsoft will officially end support for Windows 10 on October 14, 2025. That means no more security patches, bug fixes, or performance updates. For any organizations still relying on Windows 10 devices, the clock is ticking, and the risks are growing.