Understanding Remote Work Infrastructure

In today’s digital age, more people are working remotely than ever before.

As a result, your virtual workers need devices that allow them to securely connect to networks and collaborate with their coworkers. Continue reading to learn more about remote work infrastructure and how to protect your employees.

What’s The Best Technology for Working Remotely?

In order to protect your work-from-home employees, you need a combination of security solutions applied to your remote work infrastructure, such as:

Endpoint Detection Response (EDR)

An “endpoint” refers to devices that allow your staff to connect and communicate with your network, including:

  • Laptops
  • Servers
  • Smartphones
  • Printers

These devices are a common target for cybercriminals, as they’re highly susceptible to cyberattacks when left unsecured. If a bad actor is successful, they can use these devices as entry points into your corporate networks and steal sensitive information.

Luckily, endpoint detection and response (EDR) can help. If a threat slips past your antivirus software, EDR tools can catch it.

By monitoring your network with the help of AI-driven security operations and analytics platforms, EDR delivers actionable recommendations for remediating threats. Simply put, this tool grants the visibility you need to investigate, monitor, and stop cyberattacks.

Multi-Factor Authentication (MFA)

Multi-factor authentication (MFA) is an extra layer of protection that uses multiple verification steps to certify that the user is who they say they are.

In layman’s terms, it’s a security tool used in conjunction with a password and username. The concept of MFA revolves around the idea that there’s something only you would know or have access to.

For example, after entering your login credentials, you may be sent a unique code to your email or phone. This means users have to take an additional security precaution in order to retrieve the code.

However, it’s important to note this is only one form of MFA, as you can customize it to your preferences. While it may take a little longer to do than simply entering a username and password, the additional security is worth it when it comes to protecting remote workers.

Zero-Trust Platforms

A zero-trust platform is a security framework that fortifies your remote work infrastructure by removing implicit trust and enforcing strict user and device authentication throughout the network.

Essentially, zero-trust serves three main functions:

  1. Continuous verification: Checking each and every request from every user for every resource.
  2. Limiting breach impact: Granting minimal permissions so a breach will have limited access.
  3. Collecting evidence: Collecting logs, behavioral data, and context to track, monitor, and validate compliance for every access to every monitored resource.

Applying a zero-trust framework also helps you gain valuable insights regarding your business’s security. It quickly and precisely detects threats, which delivers the following advantages:

  • Enhanced network performance due to reduced traffic on subnets
  • Improved ability to address network errors
  • Simplified logging and monitoring processes
  • Faster breach detection times

The Benefits of Zero-Trust Platforms, MFA, and EDR Tools

The above security measures offer more than just data security. These platforms also provide benefits to your business such as:

Increased Productivity

There are several reasons why cyberattacks are problematic. However, one of the most costly reasons is that they keep your staff from accessing the files they need to do their jobs. Fortunately, Zero-Trust, EDR, and MFA tools ensure your files stay secure and available for your team to access.

Simplified Patch Management

Any good CIO will tell you it’s vital to stay up to date with patches as they’re released. The above solutions help plug known security gaps in your software, providing visibility into your network, which allows your IT department to find unpatched devices.

Cost Effectiveness

Securing your remote work infrastructure is a proactive solution that helps prevent issues before they get the chance to impact your end users. By investing in Zero-Trust, MFA, and EDR tools, you won’t have to pay for things like manual data retrieval or troubleshooting services—saving your business a significant amount of capital in the long-run.

Which Remote Communication Solutions Can Help My Business?

It’s important to note that your remote work infrastructure should encompass more than just physical security. When your staff is away from the office, it can be challenging to do important tasks like holding meetings or collaborating on documents.

That’s where remote office tools come in handy. If you’re looking to keep your employees operating at a high level, consider investing in the following remote communication solutions:

Microsoft Teams

Communication is a crucial part of every business, so you need remote workforce software that enables you and your team to stay connected. Microsoft Teams is one of the best programs for this purpose and a favorite among business professionals.

Teams is a comprehensive messaging app that allows real-time communication among employees. But it’s much more than simply a communication tool. This software offers several different features that enable its users to:

  • Host meetings
  • Collaborate on files
  • Share apps and documents
  • Quickly communicate with coworkers

Teams is a popular solution because it’s designed to seamlessly integrate with other products like Microsoft 365.

Microsoft 365

Formerly branded as Office 365, this remote office tool is an offering from Microsoft that brings several different productivity tools to the cloud, including:

  • Word
  • Excel
  • PowerPoint
  • Outlook
  • OneNote
  • OneDrive

As a result, your remote workers will have the freedom to access these apps from anywhere there’s an internet connection. Additionally, Microsoft 365 includes security functions, data analyses, project work, integration with Teams, and much more.

Most importantly, 365 can offer valuable insights that help your business perform better, like customer-generated data or information about how your employees work.


Although Microsoft Teams works fine on a Mac, it may not be your desired solution. For businesses who use a lot of Apple products, a suitable alternative to Microsoft Teams is Slack.

Similar to Teams, Slack is a messaging app that allows groups to instantly connect with each other. While it doesn’t integrate with Microsoft 365 like Teams does, it still comes with robust, user-friendly features.

Windows Virtual Desktop

A Windows virtual workstation digitizes your desktop, allowing you to take advantage of the cloud. This means, your full desktop environment is decentralized, and as a result, your virtual team can access everything from their preferred device. Not only does this solution require fewer resources, but it also grants increased flexibility, storage, and security for your remote employees.

Looking to Safeguard Your Remote Work Infrastructure? TenisiTech Can Help

If your company recently adopted a work-from-home model, TenisiTech has the expertise and resources needed to optimize your remote processes.

Start a conversation with our expert team to learn what TenisiTech can do for you—we’re only a click away.