Meet The Team

A true IT partner, not just a vendor.

Passionate, Accountable, Experienced, Solution Focused Team

We hire passionate, solutions-oriented IT. They get compensated based on creating problem-free IT environments, not on the number of hours they spend fixing things that shouldn’t be going wrong in the first place. This promotes accountability and results in a smoother technology experience for our clients and their teams.

Our Founder & CEO

Sarah Tenisi

Our CEO, Sarah Tenisi, has spent more than 20 years in enterprise environments at Adobe and WageWorks. Sarah received her B.S. in MIS (Management Information Systems) from Santa Clara University. Focused on providing excellent IT services and leadership, she started TenisiTech in 2012.

The IT Leaders

Carlo Cacciatore

Vice President of Operations

Carlo Cacciatore, in his role as Vice President of Operations at TenisiTech, oversees the company’s departments, ensuring a cohesive strategy that marries IT with business objectives. His deep technical and managerial experience empowers him to refine IT operations, driving data-informed strategies that elevate the customer technology experience. A focused leader, Carlo ensures IT services are delivered with excellence, aligning with clients’ needs and TenisiTech’s mission.

Cecilia Cacciatore

Director of Customer Success

Cecilia Cacciatore, as the Director of Customer Success at TenisiTech, brings 9 years of IT expertise to drive digital transformation for our clients. Skilled in project management, IT budgeting, and cloud solutions, she’s adept at enhancing productivity and compliance through strategic planning and implementation. Cecilia’s leadership has yielded successful projects, such as system migrations and infrastructure upgrades while prioritizing customer satisfaction and IT innovation.

Michael Hagstrom

Director of Service Desk Management

Michael Hagstrom, as the Director of Service Management at TenisiTech, has a proven record of propelling process improvements and elevating support initiatives, consistently enhancing performance and customer satisfaction. His skill in refining operations and empowering teams has been crucial in boosting service quality and efficiency.

Bryan Bansbach

Director of Infrastructure Operations

Bryan Bansbach, Director of Infrastructure Operations at TenisiTech, brings a wealth of systems administration expertise and a forward-thinking approach to enhancing client IT infrastructures. With a focus on offensive security, Bryan plays a pivotal role in fortifying our clients’ defenses against cyber threats, ensuring their operations are secure and resilient. His ability to translate complex IT requirements into effective business solutions enhances client profitability by optimizing system performance and reducing risk.

Nicholas Graham

Client Lead

Nicholas Graham brings over 17 years of technical expertise to his new role as a Client Lead at TenisiTech. His extensive background in IT infrastructure, network security, and systems management equips him to drive success and growth within the company. Known for his technical acumen, leadership abilities, and dedication to excellence, Nicholas is poised to make a significant impact as a valuable team member.


Customer Success

Infrastructure Operations

Service Desk & Desktop Support

Marketing & Sales


See how we’ve helped CEOs accomplish big goals.

I wanted to take a moment and share how impressed I have been with the TenisiTech team. We have pondered a few times what this transition to a telehealth model would look like if we hadn’t made a shift in our IT structure when we did. Our internal team seems happy with both the coaching and new technology being utilized. I am hearing from staff that they feel responded to and their problems are being efficiently addressed. My own experience has been fantastic. I am truly grateful to be in partnership with you and your team

– Allison Becwar, President & CEO, Lincoln Families

Talk to us about managing your IT Services. And your IT Future.