True IT Stewardship
A perfect blend of support and expertise.
Managed IT Services
Are you tired of dealing with an increasingly complex IT infrastructure that’s hard to manage and understand?
Are you experiencing more downtime and tech problems these days that destroy your ability to meet your goals and stay competitive?
Get the most out of your technology by simplifying day-to-day IT management. Outsourced Managed IT should do more than fix the problems at hand, it needs to get to the root of repeated issues and implement real fixes that reduce downtime, increase productivity, and save you money.
Proactive Managed IT Services
Our structured, managed IT includes the perfect blend of day-to-day IT support plus CIO-level expertise. This is what makes TenisiTech different from other managed IT vendors.
We start with getting you exactly the help you need when something is not working so that you can avoid downtime. But, more than that, we will make IT feel easy. We will join the team that addresses company initiatives so that you can scale and grow.
With proactive leadership and an experienced IT managed services team, our goal is to help you hit your goals by thinking strategically, and not just tactically.
Base Services
- Help Desk & Desktop
- Beyond the very responsive in-person and remote support for all issues, we manage hardware and software such that a plan and budget are always in place for timely replacement and upgrades.
- Maintenance
- Full maintenance and infrastructure support includes server and workstation patching, application and firmware upgrades and layered security management.
- Monitoring
- By actively monitoring networks and remote computers, we can alert our IT team to any vulnerability or hacks immediately, maintaining the high level of IT security your system requires.
- Administration
- We build and maintain an application matrix, allowing us to better manage software applications and licenses. We do the same for all hardware assets.
Need clarity on your IT service quality?
Take our IT assessment and enhance your support.
The TenisiTech Value Add
Basic IT services are a great start, but often leave the big problems untouched, so systems keep going down, data is lost, and deadlines get thrown out the window.
As part of our Managed IT services package, we include CIO Advisory services because we believe that, as IT leaders, we should always create an IT strategy, roadmap and budget to help you plan for the future.
We work with you to:
- develop policies and procedures
- identify and implement compliance activities
- create a disaster recovery plan
- manage vendor SLAs and renewals
We are committed to making sure that you have no IT problems and that both your employees and your customers are happy. Our transparent client scorecard shows you how we’re keeping your IT environment running as it should, what we’re doing to make that happen, and how we’re performing.
We place a premium on productivity. A frustration-free IT experience quite simply improves efficiency and enables the type of productivity where you see staff serving clients better and better. That’s when everyone is happy.
Our commitment to productivity and providing true IT leadership demands an equal commitment from you to engaging with us as partners.
Value Pricing for Our Managed IT Services
Instead of billing you by the hour or project, we have flat-rate monthly pricing. This means we can take a holistic approach making sure your technology all works together and you get the most out of your technology investments. It also means that it is in OUR best interest to make sure your systems are running efficiently and problem-free.
For details on how our pricing works, see our Pricing page.
How End Users Describe TenisiTech IT Support
“Matt was super helpful and personable. He explained all the steps to me and was persistent in finding and resolving my issue. Thanks!” – Redwood Coast Regional Center
Received: March 19th, 2024
“Easy to book an appointment via email. Quick and knowledgeable service.” – Redwood Coast Regional Center
Received: March 19th, 2024
“John made sure all of my questions were answered and he successfully installed the programs that were needed. He was very friendly, and I did not feel like I had to rush with my questions. Thanks John!” – Redwood Coast Regional Center
Received: March 18th, 2024
“A “Thank You” to Cristine Prado as well as Ann Babler, Travis Race, Matt Ramos, Chase, Vasemaca Lewis, Jonathan Kestler, Ryan Marinas, and everyone else at TenisiTech for your time, effort, and hard work in ensuring that Arc San Francisco staff have working computers!” – Arc San Francisco
Received: March 8th, 2024
“Patrick did an AWESOME job working on fixing the issues I had with Ring Central. No concerns with any of the IT staff. If I could rate them, I would give them 10 every time they work with me on something.” – The Elizabeth Hospice
Received: March 8th, 2024
“Will responded very quickly to my submitted ticket and was able to update my laptop in minutes. He was super friendly as well (like the other TenisiTech folks who I’ve worked with).” – The Elizabeth Hospice
Received: March 8th, 2024
“Asher and the crew really do restore my faith in IT. Thank you all!” – The Elizabeth Hospice
Received: March 7th, 2024
“You guys are fabulous and very helpful to the company.” – Tenderloin Neighborhood Development Corporation
Received: March 6th, 2024
“Techs are super-fast with response and tentative.” – Tenderloin Neighborhood Development Corporation
Received: March 6th, 2024
“I had multiple pop-ups on my screens randomly throughout the day and between Asher and Travis, I was able to get them stopped. Thank you both for the help. I appreciate the quickness when I reach out to IT Support.” – The Elizabeth Hospice
Received: March 4th, 2024
6 Things an IT Leader Should Do for YOU
Learn the key components for successful IT leadership. They may not be as obvious as you think and missing some of them could be hurting your organization.
Want to know how we keep you up and running?
We are committed to making sure that you have no IT problems and both your employees and your customers are happy. Our transparent client scorecard shows you how we’re keeping your IT environment running as it should, what we’re doing to make that happen and how we’re performing.
