Managed IT

Managed IT Services

Are you tired of dealing with an increasingly complex IT infrastructure that’s hard to manage and understand?

Are you experiencing more downtime and tech problems these days that destroy your ability to meet your goals and stay competitive?

Get the most out of your technology by simplifying day-to-day IT management. Outsourced Managed IT should do more than fix the problems at hand, it needs to get to the root of repeated issues and implement real fixes that reduce downtime, increase productivity, and save you money.

Proactive Managed IT Services

Our structured, managed IT includes the perfect blend of day-to-day IT support plus CIO-level expertise. This is what makes TenisiTech different from other managed IT vendors.

We start with getting you exactly the help you need when something is not working so that you can avoid downtime. But, more than that, we will make IT feel easy. We will join the team that addresses company initiatives so that you can scale and grow.

With proactive leadership and an experienced IT managed services team, our goal is to help you hit your goals by thinking strategically, and not just tactically.

Base Services

Help Desk & Desktop
- Beyond the very responsive in-person and remote support for all issues, we manage hardware and software such that a plan and budget are always in place for timely replacement and upgrades.
Maintenance
- Full maintenance and infrastructure support includes server and workstation patching, application and firmware upgrades and layered security management.
Monitoring
- By actively monitoring networks and remote computers, we can alert our IT team to any vulnerability or hacks immediately, maintaining the high level of IT security your system requires.
Administration
- We build and maintain an application matrix, allowing us to better manage software applications and licenses. We do the same for all hardware assets.

The TenisiTech Value Add

Basic IT services are a great start, but often leave the big problems untouched, so systems keep going down, data is lost, and deadlines get thrown out the window.

As part of our Managed IT services package, we include CIO Advisory services because we believe that, as IT leaders, we should always create an IT strategy, roadmap and budget to help you plan for the future.

We work with you to:

develop policies and procedures
identify and implement compliance activities
create a disaster recovery plan
manage vendor SLAs and renewals

We are committed to making sure that you have no IT problems and both your employees and your customers are happy. Our transparent client scorecard shows you how we’re keeping your IT environment running as it should, what we’re doing to make that happen and how we’re performing.

We place a premium on productivity. A frustration-free IT experience quite simply improves efficiency and enables the type of productivity where you see staff serving clients better and better. That’s when everyone is happy.

Our commitment to productivity and providing true IT leadership demands an equal commitment from you to engaging with us as partners.

Value Pricing for Our Managed IT Services

Instead of billing you by the hour or project, we have flat rate monthly pricing. This means we can take a holistic approach making sure your technology all works together and you get the most out of your technology investments. It also means that it is in OUR best interest to make sure your systems are running efficiently and problem-free.

For details on how our pricing works, see our Pricing page.

How Staff at our Clients Describe our IT Support

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