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Dive into Our December Highlights

Security & Compliance. Service. Productivity. Delivered.

December’s Dazzling IT Innovations  🌟

Happy Holidays Reader!

Dive into our comprehensive cybersecurity strategies and the latest insights on IT support services. Discover how we use Monday.com to boost productivity and get inspired by our team’s stories in the “Why I Love IT” section. Join us in shaping a secure and efficient digital future with TenisiTech.


Security & Compliance 

Blue Shield of California Data Breach Notification πŸ”“

Blue Shield of California recently disclosed a data breach involving their MOVEit file transfer platform. The breach, which may have exposed sensitive member information including names, birth dates, and Social Security numbers, highlights the ongoing challenges in cybersecurity. The incident underscores the need for robust security measures to protect against such vulnerabilities.

TenisiTech’s Proactive Cybersecurity Measures πŸ”

In response to the evolving cybersecurity landscape, TenisiTech emphasizes a proactive approach to prevent data breaches and secure client data:

  1. Intrusion Detection and Monitoring: We implement advanced systems to constantly patrol your digital perimeter, allowing swift response to any threats.
  2. Incident Response Plans: Our well-defined incident response plan is critical for quickly addressing security breaches, and minimizing impact and downtime.
  3. Mitigating Damage: We focus on quick recovery through data restoration, patch management, and transparent communication.
  4. Ongoing Audits and Employee Training: Regular audits and continuous training for our team ensure compliance with legal and regulatory standards.
  5. Emerging Technology in Breach Defense: We stay ahead of trends, employing cutting-edge technologies and adhering to stringent data protection regulations like GDPR, HIPAA, and CCPA.
  6. Identifying Insider Threats: Utilizing behavioral analytics and ML models, we detect and respond to insider threats effectively.
  7. The Future of Security Breaches: Recognizing the dynamic nature of cyber threats, we prepare for challenges like IoT security, AI-driven attacks, and advanced persistent threats.
  8. Proactive Cybersecurity: Our strategy is not just reactive; we anticipate, detect, and prevent threats, ensuring your organization’s digital assets are secure.

At TenisiTech, we understand that cybersecurity is integral to maintaining trust and operational integrity. Our comprehensive and proactive approach is designed to safeguard your organization against cyber threats.

Contact TenisiTech today at 408-217-1380 to ensure
your digital assets are protected.


Service

Elevating Customer Satisfaction with Proactive IT Support 🌟

At TenisiTech, we champion customer satisfaction through our advanced IT support strategies. Our approach goes beyond mere problem-solving; we proactively manage our technological infrastructure to ensure alignment with organizational goals and customer expectations.

Key Highlights of Our Service Approach:

  • Strategic IT Management: Preventing issues before they arise, enhancing system performance, and ensuring robust security.
  • Customer-Centric Support: Fast and efficient IT support, minimizing disruptions for clients and maintaining high productivity for our team.
  • Alignment with Business Goals: Our IT initiatives are tailored to improve customer service, increase operational efficiency, and drive innovation.
  • Service Level Agreements (SLAs): Clearly defined SLAs ensure measurable, realistic standards of service and continuous improvement.
  • Advanced Tools and Incident Management: Utilizing state-of-the-art tools for efficient issue tracking and management, coupled with structured incident resolution processes.
  • Empowering Customers with Knowledge: Providing accessible self-service resources and updated knowledge bases for enhanced customer autonomy.

Our Commitment: At TenisiTech, we offer more than just IT support; we partner with you to propel your business forward. Our commitment to excellence and innovation – plus, our HDI Team Certified Pinnacle of Excellence Award – set us apart, ensuring that your IT infrastructure is not just a support system but a strategic asset.

This month only,
your Free IT Review = $200 for Charity! 

This special offer is limited to the first 10 scheduled Free IT Reviews.


Service Highlight

Elevating Customer Satisfaction with Proactive IT Support 🌟

Celebrating camaraderie at TenisiTech, our recent marina gathering (pictured on the left) brought the team together for a memorable evening of shared meals and stories. πŸ™Œ

On the right, witness teamwork in action: Danny Garcia and Angie Halcovich from our team shine in their visit to TBD Consultants in Los Altos and Orinda, strengthening relationships and receiving glowing feedback on our IT services. A heartfelt thank you to Brian, Andy, Sam, and their teams for embracing our collaboration. 🌟


Productivity

Boosting Efficiency with Monday.com πŸ’Ή

Crafting this very newsletter with the same tool we’re spotlighting – Monday.com β€“ is our way of walking the talk when it comes to productivity and collaboration at TenisiTech!

At TenisiTech, we’ve integrated Monday.com into our daily operations, revolutionizing our approach to productivity and collaboration. Here’s a snapshot of how we use it in each department:

  • Client Services: Streamlining project management and client communications, ensuring every team member stays informed and aligned.
  • Marketing: From campaign planning to data analytics, Monday.com helps in strategizing and tracking campaign performance.
  • Administration: Organizing internal processes and schedules is more efficient, aiding in resource and budget management.
  • Client Operations: Managing client workflows and ensuring swift resolution of client issues.

Why It Matters for You

  • Adaptability: Customize Monday.com to suit your team’s unique needs.
  • Automation: Free up valuable time by automating routine tasks.
  • Collaboration: Enhance teamwork with real-time sharing and updates.
  • Continuous Improvement: Utilize insights from Monday.com to refine your processes.

Monday.com isn’t just a tool; it’s an integral part of our work culture at TenisiTech, fostering efficiency and teamwork. By embracing its capabilities, your organization too can achieve a new level of productivity.


Why They Love IT

by Steven Lontz
System Administration Manager

3.5 years at TenisiTech! 

“My passion for Information Technology is deeply rooted in its ability to empower individuals and organizations alike.

IT is not just a field of study or a career choice for me; it’s a gateway to endless possibilities. The dynamic nature fuels my curiosity and keeps me on a perpetual quest for knowledge. I am fascinated by the way solutions can revolutionize the way we live, work, and connect with the world. From architecting cutting-edge technological solutions to designing robust network infrastructures, every facet of IT represents an opportunity to make a meaningful impact.

The collaborative nature of the IT community also resonates with me, as it encourages teamwork, knowledge sharing, and collective problem-solving. Whether it’s exploring the realms of cloud computing, data analytics, or emerging technologies, I find joy in navigating the ever-expanding landscape of IT.

In essence, my love for IT is grounded in its capacity to shape the future, drive innovation, and create positive change on a global scale.” – Steven Lontz